Frequently Asked Questions
A Note About This FAQ
This resource is designed to cover the questions we hear from potential clients and community partners. We add common questions periodically, but we are always available to discuss specific questions during one of our free consultations.
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The blue button at the top of the page is linked to a our consultation calendar. Please add time with NeuroRenew and we can talk through any questions or concerns about our services when we meet.
What is neurologic physical therapy?
Neurologic physical therapy is specialized care for anyone with a condition affecting their brain, spinal cord, or nerves. Whether you're dealing with challenges from a stroke, Parkinson's, vertigo, post-concussion issues, or simply having trouble with balance or fear of falling, we can help.
Who benefits from neurologic physical therapy?
Neurologic physical therapy specializes in helping individuals with conditions affecting their nervous system (brain, spinal cord, nerves). If challenges with movement, balance, or coordination are impacting your life, we provide evidence-based treatment to improve your function, reduce pain, and boost your quality of life.
Can you help with my condition?
Neurological physical therapy is often beneficial for diagnoses such as:
Injuries or Event
Chronic Conditions
Stroke (CVA)
Traumatic Brain Injury (TBI)
Spinal Cord Injury (SCI)
Post Concussive Syndrome
Chronic COVID
Functional Neurologic Disorder
(FND)
Brain or Spinal Cord Tumors
Progressive Diseases
Parkinson's Disease
Muscular Dystrophy
Multiple Sclerosis
Vestibular
Benign Paroxsysmal
Positional Vertigo (BPPV)
Cervical Headaches
Where do you see patients?
We provide in-clinic or home based care for patients in the San Francisco Bay Area. NeuroRenew operates out of The Nest at 1640 Valencia St, Suite 2C in San Francisco and from Level Up Physical Therapy at 3645 Grand Ave, Suite 205 in Oakland. If clinic visits are challenging, your therapist is available to discuss home visit options.
How often do you see patients?
Following a thorough evaluation, your therapist will recommend the appropriate frequency and duration for treatment. Each evaluation includes a care plan discussion to ensure understanding of and agreement with the direction of care.
How is wellness different from physical therapy?
According to insurance companies, they differ in three ways:
Physical Therapy
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Medically necessary service
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Requires a skilled, certified professional
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Goals related to a specific diagnosis or functional task
Wellness Services
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Not medically necessary
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No skilled professional requirements
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Goals often to improve fitness & overall wellbeing
What can I expect from wellness services?
Our Wellness program starts with a personalized assessment to understand your specific fitness and well-being goals. Based on this, you'll receive tailored recommendations from our providers in a personalized Wellness Report to help you improve your overall health and fitness.
Do you accept insurance?
We are a Medicare provider. Skilled services are reimbursable through Medicare. For those with private insurance, we are happy to provide a Good Faith Estimate for pre-approval and superbills, which can be submitted for reimbursement.