Frequently Asked Questions
A Note About This FAQ
This resource is designed to cover the questions we hear from potential clients and community partners. We add common questions periodically, but we are always available to discuss specific questions during one of our free consultations.
The blue button at the top of the page is linked to a our consultation calendar. Please add time with NeuroRenew and we can talk through any questions or concerns about our services when we meet.
What is neurologic physical therapy?
Neurologic physical therapy is specialized care for anyone with a condition affecting their brain, spinal cord, or nerves. Whether you're dealing with challenges from a stroke, Parkinson's, vertigo, post-concussion issues, or simply having trouble with balance or fear of falling, we can help.
Who benefits from neurologic physical therapy?
Neurologic physical therapy specializes in helping individuals with conditions affecting their nervous system (brain, spinal cord, nerves). If challenges with movement, balance, or coordination are impacting your life, we provide evidence-based treatment to improve your function, reduce pain, and boost your quality of life.
Can you help with my condition?
Neurological physical therapy is often beneficial for diagnoses such as:
Injuries or Event
Chronic Conditions
Stroke (CVA)
Traumatic Brain Injury (TBI)
Spinal Cord Injury (SCI)
Post Concussive Syndrome
Chronic COVID
Functional Neurologic Disorder
(FND)
Brain or Spinal Cord Tumors
Progressive Diseases
Parkinson's Disease
Muscular Dystrophy
Multiple Sclerosis
Vestibular
Benign Paroxsysmal
Positional Vertigo (BPPV)
Cervical Headaches
Where do you see patients?
We provide in-clinic or home based care for patients in the San Francisco Bay Area. We invite you to visit our clinic at 1640 Valencia St. If clinic visits are challenging, your therapist can visit your home for treatment sessions.
How often do you see patients?
Following a thorough evaluation, your therapist will recommend the appropriate frequency and duration for treatment. Each evaluation includes a care plan discussion to ensure understanding of and agreement with the direction of care.
How is wellness different from physical therapy?
According to insurance companies, they differ in three ways:
Physical Therapy
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Medically necessary service
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Requires a skilled, certified professional
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Goals related to a specific diagnosis or functional task
Wellness Services
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Not medically necessary
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No skilled professional requirements
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Goals often to improve fitness & overall wellbeing
What can I expect from wellness services?
Our Wellness program starts with a personalized assessment to understand your specific fitness and well-being goals. Based on this, you'll receive tailored recommendations from our providers in a personalized Wellness Report to help you improve your overall health and fitness.
Do you accept insurance?
We are a self-pay practice and do not have direct partnerships with insurance providers. We do have the option of providing a superbill for patients to submit to their insurance for reimbursement. Insurance codes (CPT codes) can be provided to determine if services will be covered.
Are skilled services at NeuroRenew covered by Medicare/MediCal?
We can provide any of our wellness offerings to Medicare recipients, but our skilled therapeutic services are not covered by Medicare/MediCal. We can discuss what options would be covered during a free consultation.
Why aren't you a Medicare provider?
As a small practice focused on providing highly individualized care and prioritizing dedicated time with each patient, the current Medicare reimbursement structure makes it challenging for us to be a preferred provider for skilled therapeutic services. We are pleased to offer Wellness Services specifically designed for Medicare beneficiaries!